Frequently Asked Questions

Everything you need to know about your AllPokeTCG apparel and orders.

What is the standard shipping time for my order?

We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 business days depending on your location.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please contact our support team to initiate a return or exchange.

How should I care for my AllPokeTCG apparel?

To preserve the quality of the fabric and prints, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.

Are your products ethically sourced?

Yes, we prioritize working with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.